I’m not the most optimistic person out there. When presented with a glass filled to the midway point, I’ll conclude that it’s half-full only if the liquid contained therein is something vile like PBR or Coors Light (you don’t grow up in Colorado without becoming a horrendous beer snob).
Even still, there are times where I can’t help but wishing nearby doom-and-gloomers would take a good swig from a cold glass of Shut The Fuck Up, whether it’s half or all the way full. Such an incident occurred on the most recent day that I had a ski lesson. Granted, any job attracts its fair share of eyebrow-raising viewpoints. And when the job description equates in most people’s minds to “ski bum who ran out of couches to crash on,” you’re definitely going to meet a wide array of characters.
That morning alone, I’d listened politely to a long-timer go off on how Obama and the Senate Republicans had this whole fiscal cliff thing staged. If America did pull a Thelma and Louise with it, that was okay, because we were going to stay strong while the euro and yuan took a dive! I’m sure there was more to it, but luckily, morning meeting started, giving me the more comforting sound of the supervisor’s warning to be wary of rocks and other surprise obstacles that might send us and our guests flying into a tree.
But at least that particular instructor hadn’t been part of a cohort featuring me, three other instructors, and our four ten- to eleven-year-old guests. The instructor immediately to my left when we all went into for hot cocoa as a break from the negative temperatures got into a solemn discussion about a ski patroller at Snowmass who’d died in an avalanche. He wasn’t talking in a whisper, either. I cringed and shot a nervous at my 11-year-old charge just to my immediate right when the instructor stage-whispered, “Ski patrol for that many years and not knowing what causes an avalanche? I think she deliberately offed herself.”
“What’s that?” my guest inquired.
“Uh, an avalanche?” I sputtered quasi-hopefully, glaring at my fellow instructor while he continued expounding on his theory. “It’s a, uh, it’s when the snow starts to slide–”
“No, I mean that,” he said dismissively, pointing at the pastry in front of me. I sighed with relief as he accepted my offer of some of the apple crumb cake, trying frantically to think up conversation topics I could start with this kid so he wouldn’t hear my colleague now spouting off about how when he was younger, you could leave your front door unlocked all the goddamn time and now you couldn’t leave your house without getting shot by some lunatic.
Luckily, my guest was more interested in what his friends had to say. By this point, I’d had just about enough of the man to my left, especially as he had the woman across from him, a young mother, looking increasingly worried.
“I really don’t want to be a helicopter parent,” she fretted, “but after hearing all this talk about school shooters and movie theater shooters, I’m afraid to let my son outside when he’s old enough!”
“Those are isolated incidents,” I finally interjected. “It’s the media freaking out because they don’t have enough to fill a twenty-four hour news cycle, and as tragic as these events are, there are actually fewer of them nowadays than there were thirty or forty years ago,” I finished with a glare at my male colleague.
My female colleague visibly slumped with relief, nodding eagerly at my reassurances of what law-enforcement statistics had to say about decreased rates across the board in violent crime. The male colleague, wind taken out of his sails, briskly put his gear on to go back outside. Our four charges, energized by the hot cocoa and sugary treats, darted outside before us old farts even had a chance to zip up our inner shells.
There’s a time and a place for serious discussions about the pitiful state of current affairs. An audible conversation with four children is not it. Granted, I do think children should learn the truth along with strategies of researching and processing sources of information about the world around them, but making all the adults at the table anxious for various reasons is not okay. After all, this is a mountainous Disneyland. We’re being paid to show our guests a magical winter wonderland where the cares of the world remain frozen away across the Continental Divide.
I’d say that no matter who those guests are. Granted, I was particularly fond of the 11-year-old I worked with that day. Not only did he accept my suggestions with gusto and show visible improvement in the short three hours I worked with him, he was also thoughtful and articulate. How could a boy who derisively referred to ski area boundary-jumpers as “ruffians” not melt the beyond-frozen cockles of an English major’s heart?
But even if I’d had particularly obnoxious guests that day, I’d still have been uncomfortable at the least, mortified at most. To my fellow ski instructors and other guest-service oriented professionals, I offer this advice: take it to the internet. There’s an audience for every jaw-dropping opinion you could come up with, and you won’t risk offending people who could feel compelled to either give you a sizable tip or complain to your supervisor based on just one offhand remark.
Personally, I’ll be there to help guide you over some powdery cornices on your way around that fiscal cliff.
This is the first season I’ve worked on the slopes. After spending a week post-Christmas guiding guests across varied green-to-blue-to-easy-black slopes, all I can think is, “Why didn’t I think of applying years ago?!” My dad likes to crack, “The worst day of skiing is still better than the best day at work,” a saying he probably lifted from a fellow snowchaser on the lift. I’m not entirely sure where I fit into that dynamic, since I’ve been in uniform or in training to wear that uniform for most of the days I’ve been on the hill this season, but I can say that my work involves skiing. Which is pretty awesome. Extreme to the max, even.
I’m now doubly kicking myself for not hopping on the free (imagine that word surrounded by roses and sparkles, if you will) train to SkiPassVille as soon as I moved back to Colorado. My first job after returning to the Centennial State was teaching remedial reading and writing to incoming community college students. And while I have nothing but admiration for the students who come back after years of being away from school and the instructors with stronger guts than I who come back year after year to teach them, I noticed a few differences in attitude toward teachers and students alike that make me more willing to be on my feet for up to six hours in an environment that can range from -10 to 50 degrees Fahrenheit on any given day than stand for two hours in a climate-controlled room.
For one thing, the students (or guests, as Vail Resorts prefers to call them) are given different approaches to reaching their goals. At Beaver Creek, it’s not so much that failure is not an option–the word doesn’t even exist. Even the guest who’s never been on skis and ultimately wants to beat his World Cup-racer father down Golden Eagle, the double-diamond race course, leaves at the end of the day feeling like that goal is within reach. Today the green run from the gondola, tomorrow the groomed intermediates, next year’s vacation the Super-G race course!
At the community college, I was warned that some, if not most, of my students would fail. Bachelor of Science in Nursing? Yeah, nice goal. Too bad you can’t pass this reading class. Granted, most of the students who failed deserved those Fs; no matter how many times they begged and pleaded, turning in zero of the homework assignments wasn’t going to result in a passing grade. But the students who convinced me I didn’t have the stomach for community college were the students who stayed after class, attended tutoring, tried their damnedest, and still couldn’t muster up an understanding of the material. As much as I wanted to give them credit for trying, the standards the state’s community colleges set were unwavering, and as much as it pained me to adhere to them, I knew deep down that I wouldn’t want to be admitted to an ER where my nurse hadn’t been able to puzzle through a basic biology textbook.
Of course, mastering Beaver Creek’s Talons Challenge runs and getting your first shift at a prestigious hospital aren’t on the same level in most people’s eyes. The former is only a worthy career goal for true obsessives like me. For most people, it’s a source of personal pride, an addition to an impressive list of accomplishments already attained in the work and family arenas.
But personal pride must have some meaning for people to keep coming back and aiming for figurative and literal new heights. Which is why happy instructors are essential to the operation.
I don’t mean just the base wages, the tips, the free ski pass, the discounts at ski shops, and the unlimited free classes and clinics that most people would have to pay the cost of a group lesson to receive. These are all great perks, to be sure. But Beaver Creek also cares about its instructor-guest relationships. On one of the last days I was scheduled to work over the holidays, I noticed I was scheduled for a 3-hour private lesson. The notes said I could expect a “4-years [sic] old boy, beginning alpine skier.”
I turned as green as the signs advertising those beginner runs. I work out of the Adult Ski School for a reason. As I’ve mentioned in my other blog, I’m not particularly fond of pre-elementary-school-aged children. With older children, I can ask about favorite sports (a really good conversation-starter, as I can frequently relate skiing concepts to other athletic activities), books, or singers. Once they’ve warmed up to me, I might murmur sympathetically at a story about a nasty teacher or, since my sense of humor hasn’t matured much past third grade, guffaw appreciatively at a fart joke. Young children don’t have the coordination for team sports, usually can’t read, have a limited understanding of music, and would make their parents livid when they chirp, “Mommy, I learned all about farts from Miss Bree today!”
The best-case scenario I could imagine from teaching a four-year-old was my back screaming in agony while I pulled the student down by his Edgie Wedgie while he stared stolidly ahead with a look of bovine complacency. Worst-case was me smiling moronically at parents and other instructors in the area while the kid had a fists-and-feet-flying, top-of-the-lungs-shrieking temper tantrum as I mouthed, “I was only trying to get him to put his skis on!” while the onlookers stared murderously and wondered what particular variety of hell-bound child abuser I must be.
Fortunately, I found out about this assignment two days before it was to take place. I walked into the Ski School desk, voiced my concerns to the indoor supervisor, and was reassured with a friendly, “Thanks for seeing that and letting us know. We’ll put you on something else!” And indeed, I was rewarded with an eager ten-year-old boy who appreciated my lowbrow humor and was game for every suggestion I made.
In a classroom setting, there is no screening. If you and your students clash, you’re stuck with them for fifteen weeks unless they decide the aggravation is mutual and switch out. And even if you and a student bond as people and seem like you’d be great beer buddies, that still won’t prevent you from noticing how few assignments and tests have been completed and doling out the dreaded F. Only this time, you feel like Lando Calrissian for having no choice but to turn your buddy over to the ravages of the Colorado Community Colleges system. In skiing, every day where your guest has fun and learns some new trick, no matter how small, is a successful day.
I’m not entirely sure what lessons ski instruction could give to the traditional classroom. The fact that ski instruction is purely for-profit naturally affects the balance of power–when I phrased my concerns about teaching a four-year-old in terms of the parents not wanting to pay for me to test my possibly non-existent nurturing skills on their child, I’m sure I saw better results than I would have if I’d come in with vague terms of uncertainty. But I can’t advocate for such a model in higher education, since it needs to be accessible to anyone with the determination and drive to attain it. As much as it pains me to say it, with so many other healthy activities out there, skiing is not, nor does it need to be, a universal right.
Still, one would think there has to be a way to make sure the needs of both students and teachers are better met in a traditional classroom. Until somebody figures it out, however, I’ll maintain my office hours on the sweet set of bumps located in Chair 9’s new run, Kestrel.